Welcome to
The North Face
New Zealand!

We're currently in the process of developing a new website for New Zealand, this is a temporary site that will serve until we launch the new site.

If you want to view The North Face range of gear available, please visit The Australian Site.

If you have trouble finding the information you're looking for on this site, please contact us directly using the details provided on our Contact Us page.

Email Updates

Get the latest news on athletes, expeditions, gear, and offers. And be notified when the New Zealand Online Store goes live.

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Find A Store

For information on where to buy The North Face, checkout our store locator. Otherwise, call our customer service line on ph: +64 7 849 2947.

Contact Us

General Customer Service:

26 McColl St, Newmarket,
Auckland 1023
New Zealand
Phone: 0800 805 806
Email: thenorthface@truealliance.co.nz


Monday-Friday: 9am - 5pm
Saturday-Sunday: Closed

Warranties and Repairs:

If you purchased the product direct from The North Face, via one of The North Face stores within New Zealand, please contact us using the details provided here.

If you purchased the item from a third-party retailer (online or physical store), that stocks The North Face within New Zealand, please contact this retailer direct with your proof of purchase, they will then get in touch with us and have your warranty or repair actioned.

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